How to order
From first message to finished order.
Seven clear steps. Every order is quoted for you, and you approve a sample before production starts.
01 — The seven steps
Seven steps, one ticket.
Follow an order from first message to delivery. The example ticket fills in as you read.
Enquiry
Tell us what you need: the product, quantity, sizes, colours, decoration and deadline. Use the form, WhatsApp or email.
- You send
- Your idea, design or reference, and your logo.
- You get
- Questions to fill any gaps, then your quote.
Design
We confirm every detail on a spec sheet: fabric, colours, decoration, sizes and labels. With ODM, we develop the design and patterns for you.
- You send
- Changes and approvals.
- You get
- A spec sheet to check.
Sample
We make a sample of your piece, so you can see the fit, fabric, colour and decoration before production.
- You send
- Your feedback.
- You get
- A sample of your piece.
Approval
You approve the sample or ask for changes. Production starts only after your approval.
- You send
- Your approval.
- You get
- Your production dates.
Production
Fabric is cut, sewn and decorated to your approved sample.
- You send
- Nothing, unless you want an update.
- You get
- Updates on WhatsApp or email.
Quality check
Pieces are trimmed, pressed and checked against your approved sample before anything is packed.
- You send
- Nothing.
- You get
- Checked pieces, ready to pack.
Packing and shipping
Your order is labelled and packed under your brand, ready to ship. Shipping method and terms are agreed in your quote.
- You send
- Your delivery address.
- You get
- Your order, under your name.
02 — What to send us
The more we know, the better the quote.
You do not need everything to start. Send what you have and we will ask for the rest.
- ProductWhat you want made, and which line: Perform, Urban, Pro or Flex.
- QuantityHow many pieces, and how many of each design.
- SizesYour size range, and how many in each size if you know.
- ColoursFabric and print colours. Colour references, such as Pantone, help.
- Logo and artworkVector files (AI, PDF or SVG) are best. A clear PNG works to start.
- DesignA tech pack, sketch, photo or reference garment.
- Labels and packagingThe neck labels, care labels, hang tags and bags you need.
- Deadline and destinationWhen you need the order, and the country it goes to.
03 — Minimums and lead times
Confirmed for your order, in writing.
Minimums and timings depend on the product, the fabric and the decoration, so we set them for your order and put them in your quote.
- Minimum order
- Set for each productDepends on the product and the decoration. Confirmed in your quote.
- Sample time
- Confirmed in your quoteDepends on how much development your piece needs.
- Production time
- Confirmed at approvalCounted from your sample approval, and confirmed before production starts.
04 — Sampling
See it before we make it.
A sample is your piece, made once, so you can check the fit, fabric, colour and decoration before the full order.
If something needs to change, tell us. We adjust the spec and, if needed, make another sample. Production starts only once you approve.
The cost and timing of samples are set out in your quote.
05 — Packing, shipping and payment
Packed under your name.
Every piece is folded, labelled and packed with your labels, tags and packaging.
Shipping method, destination and delivery terms are agreed with you in your quote. Tell us the country your order goes to when you enquire.
Payment terms are also set out in your quote, before anything is made.
Start your order
Ready for step one?
Send your product, quantity and deadline. We reply with questions or your quote.